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This store is powered by and hosted using software provided by Digital Textile Laboratories PLC (\u201cDTL\u201d). We are committed to protecting the privacy of our customers, site visitors, and partners. This policy explains how we use the personal information we collect from you across all of our online operations.<\/p>
We collect your personal information when you:<\/p>
Visit our website and order products or services<\/p><\/li>
Create an account<\/p><\/li>
Sign up to receive marketing communications<\/p><\/li>
Engage with us on social media<\/p><\/li>
Contact us with questions, feedback, or complaints<\/p><\/li>
Enter competitions or promotions<\/p><\/li>
Complete surveys<\/p><\/li>
Leave reviews or feedback<\/p><\/li><\/ul>
We may collect:<\/p>
Name<\/p><\/li>
Email address<\/p><\/li>
Billing and delivery address<\/p><\/li>
Telephone number<\/p><\/li>
Order and payment details<\/p><\/li>
Product selections and preferences<\/p><\/li>
IP address and device information<\/p><\/li>
Website usage data<\/p><\/li>
Communications and feedback<\/p><\/li><\/ul>
Where required by law, we may also collect identity verification documents.<\/p>
We use your data to:<\/p>
Process and fulfil orders<\/p><\/li>
Provide order updates and customer support<\/p><\/li>
Improve our products, services, and website<\/p><\/li>
Send relevant marketing communications (where permitted)<\/p><\/li>
Analyse customer behaviour and preferences<\/p><\/li><\/ul>
You can opt out of marketing at any time.<\/p>
We process your data to:<\/p>
Fulfil contracts and deliver orders<\/p><\/li>
Meet legal obligations<\/p><\/li>
Improve our services and customer experience<\/p><\/li>
Communicate with you about products and services<\/p><\/li><\/ul>
We rely on lawful bases including consent, contract performance, legal obligation, and legitimate interest.<\/p>
Data protection laws allow us to use personal information only where we have a valid reason, including:<\/p>
Your consent<\/p><\/li>
Contractual necessity<\/p><\/li>
Legal obligations<\/p><\/li>
Legitimate business interests<\/p><\/li><\/ul>
We take appropriate technical and organisational measures to protect your data, including:<\/p>
Secure servers and encrypted connections<\/p><\/li>
Restricted access to personal data<\/p><\/li>
Password protection and encryption<\/p><\/li>
Regular security updates and monitoring<\/p><\/li><\/ul>
We do not store sensitive payment details on our servers.<\/p>
We do not sell or trade your personal data.<\/p>
We may share data with trusted third parties where necessary, including:<\/p>
Payment providers<\/p><\/li>
Fulfilment and logistics partners<\/p><\/li>
IT and platform providers<\/p><\/li><\/ul>
These parties only receive the data required to perform their services and are contractually obligated to protect it.<\/p>
We may also share data if required by law or regulatory authorities.<\/p>
You have the right to:<\/p>
Access the personal data we hold about you<\/p><\/li>
Correct inaccurate information<\/p><\/li>
Request deletion of your data<\/p><\/li>
Withdraw consent for marketing<\/p><\/li>
Restrict or object to certain processing<\/p><\/li><\/ul>
To exercise your rights, please contact us using the details below.<\/p>
We only retain your data for as long as necessary to:<\/p>
Fulfil our services<\/p><\/li>
Meet legal and regulatory requirements<\/p><\/li>
Resolve disputes<\/p><\/li><\/ul>
We use cookies to:<\/p>
Enable website functionality<\/p><\/li>
Improve user experience<\/p><\/li>
Analyse site usage<\/p><\/li>
Provide relevant marketing<\/p><\/li><\/ul>
You can manage cookies through your browser settings.<\/p>
If you have any questions about this Privacy Policy or your data, you can contact us at:<\/p>
Digital Textile Laboratories PLC<\/strong> We may update this Privacy Policy from time to time. Any changes will be published on this page.<\/p>"},"borderRadius":{"id":129183739,"value":"#{text.border.radius}"},"textColor":{"id":129183740,"value":"#{text.color}"},"backgroundColour":{"id":129183741,"value":"#0000"},"truncateHeight":{"id":129183742,"value":null},"template":{"id":129183743,"value":"text"},"padding":{"id":129183744,"value":"6"},"fullWidth":{"id":129183745,"value":"0"},"fullBackgroundColor":{"id":129183746,"value":"#{text.fullBackground.color}"},"published":{"id":129183747,"value":"1"},"conditions":{"id":129183748,"value":"[]"}}}],"properties":{"title":{"id":129183722,"value":"Privacy Policy"},"isStorePage":{"id":129183723,"value":"1"},"isSearchable":{"id":129183724,"value":"0"},"loginState":{"id":129183725,"value":"everyone"},"ogImage":{"id":129183726,"value":"https:\/\/images.podos.io\/knwuofnvgrpqrlfoh1wcwozv77mjxjnlqe1cei27n80onihm.jpeg.jpg?w=1200&h=auto"}},"labels":[],"published":1,"sitemap":1,"divisionId":423914,"edited":true,"keyPhraseCampaignId":null}
Julian Marsh
Sterling House, Decoy Industrial Estate
Newton Abbot
TQ12 5UZ
United Kingdom<\/p>12. Changes to this Policy<\/h2>